FAQs

Frequently Asked Questions
Our tours are all guided vs. self-guided.  We want to ensure all points are visited, and everyone has a great time in the process. Each guide is trained in conducting the tour and has the ability to adjust in accordance with the tastes of the group!
Our tours run year-round, and All tours are rain or shine. However, in the case of extreme weather (i.e. thunderstorms, extreme cold, icing, etc) WBBT reserves the right to cancel a tour.  Those affected can choose to reschedule or receive a full refund.  Efforts will be made to make a weather call as far in advance of the tour as possible.  The safety of the participants will always be the highest priority.
Any tour cancelled up to 72 hours in advance will receive a full refund.  Within 72 hours, you will receive a 50% refund. Please email us with any extenuating circumstances.
Our meeting place will have parking available.  However, carpools are recommended. 
Please contact us below and we can discuss group accommodations. Private  Group scheduling will depend on scheduling and availability.
You may bring your own Bike Helmet.  We have helmets available with protective skull caps for those without a helmet.  Contact us with a request to use your own E-Bike, however, our E-Bikes fit most sizes, are very fun and easy to ride.
Our RadRunner 1 E-Bikes fit a wide range of sizes.  Typically 4’11”-6’2” people will be pretty comfortable.  Slightly smaller or larger people may have to adjust expectations of comfort, but can still ride.  However, our bikes do have a weight limit of 350 lbs.
3 Saddle bikes have been added to the fleet so children over the age of 5 can ride with a parent! Riders must be grown enough operate an e-bike, therefore the minimum age varies depending on a child’s size and ability.  Please contact me to discuss any children which could be questionable. Combined weight must be under 300 pounds.  Please call or email me to inform me of children coming along.